Privacy Policy for SubTriX

Last updated: September 14, 2025

1. Introduction

SubTriX (“we”, “our”, “us”) is a SaaS application that provides subscription management services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our service.

By using SubTriX, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect the following personal information when you register or use our service:

  • Email address
  • Account authentication data (used for login and authorization)

2.2 Payment Information

All payments are processed securely by Stripe. We do not store or process payment card details on our servers.

Stripe may collect payment-related data in accordance with their own Privacy Policy.

2.3 Automatically Collected Information

We may collect limited technical information necessary for the operation of the service, such as:

  • Session data
  • Authentication tokens
  • Basic technical identifiers required for security and functionality

3. How We Use Your Information

We use your information to:

  • Create and manage your user account
  • Authenticate users and provide secure access
  • Process subscription payments
  • Provide and maintain the SubTriX service
  • Communicate important service-related information

4. Subscriptions and Billing

SubTriX offers monthly and yearly subscription plans.

Billing is handled exclusively through Stripe, and SubTriX does not have access to your full payment details.

5. Data Storage and Processing

Your personal data is stored in Supabase, which is used as our database and authentication provider.

Supabase applies industry-standard security practices to protect stored data.

6. Cookies

SubTriX uses essential cookies required for:

  • User authentication
  • Session management
  • Secure access to the platform

7. Data Retention

We retain your personal data only for as long as necessary to provide the service, comply with legal obligations, and resolve disputes.

You may request deletion of your account and associated data at any time.

8. Your Rights (GDPR)

To exercise these rights, please contact us using the information below.

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Request data portability
  • Withdraw consent at any time

9. Data Security

We take reasonable technical and organizational measures to protect your personal data.

However, no method of transmission over the Internet or electronic storage is 100% secure.

10. Third-Party Services

We use the following third-party services:

  • Stripe — payment processing
  • Supabase — database and authentication
  • Google - third-party authentication (optional)

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be effective when posted on this page.

12. Contact Information

If you have any questions about this Privacy Policy or your data, please contact us:

Email: support@subtrix.app